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Sales Representative

The Sales Representative course will train you for a career in both inside and outside sales. You will learn how to effectively communicate a product's features in anticipation of a buyer's needs. The skills you gain in this course will be vital to starting an entry-level sales representative position.

sales-representative
$1,295.00 (USD)

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Overview

Objective

Outline

  1. Sales Skills
  2. Customer Needs
  3. Call Center Sales Training
  4. Trade Shows: Getting the Most Out of Your Experience
  5. CRM – Introduction to Customer Relationship Management
  6. Dynamite Sales Presentations
  7. Your Emotional Intelligence
  8. Implement Quality Customer Service

Requirements

Prerequisites

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Instructor

FAQs

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Morgan State University
Center for Continuing and Professional Studies
1700 East Spring Lane
Baltimore, MD 21251-0001 US
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